Pricing, Shipping, Quotes, Reorders, and Cancellations

  • How to find Pricing

    To find pricing, please fill out your order using our online order system. You should receive immediate pricing for most orders. If, however, you do have an option that needs to be custom quoted, a "Request a Quote" button will pop up at the bottom of your screen. You will be sent the pricing on...
  • Payment

    1.What forms of accepted payment do you take? Credit cards: Visa Mastercard American Express Discover 2. What is your payment process? A $1.00 pre-authorization hold may show up on your credit card charges when you place your order. However this is just a pending charge that does not actually ...
  • Order Status

    You can view your order status in your Order History. Select the order you wish to get the status on by clicking on the respective Order ID, or reach out to us with your Order # and we'll look into the status of your order. Your order status can be found in your Order History once you have logged...
  • Shipping Methods

    UPS Ground UPS Ground is our standard shipping method. If you select UPS Ground, your order will be shipped out from our shipping facility. It does take a little more time, but it is a more cost-friendly option for shipping. Express Express is our fastest shipping method. Orders that have Expre...
  • Quotes

    How to place a quote Most of our pricing is immediate on our website, but if the selections you make on our site need to be custom quoted, it will prompt you to request a quote. Our typical turnaround time for quotes is 24-48 hours. We do not typically give out pricing via phone or email, but if...
  • Reorders

    If you have orders in your Order History, re-ordering is easy! Simply search for the order and click the  icon. Then complete the shipping and billing sections to complete your checkout process. If you need to make edits to your reorder, such as update a file, change contact information, or chan...
  • Cancellations

    Since our products are custom and we cannot stop once our Production process has started, once an order has been approved to print and started production, it cannot be cancelled, changed, or refunded. Refunds can be issued if the order has not started production. A 20% cancellation fee may be as...